entrustIT Insights | IT strategy

Services
Case Studies
About
Insights
Contact

Services
Case Studies
About
Resources
- Insights
Careers
For Clients
Contact

Services
Case Studies
About
Resources
- Insights
Why most AI rollouts stall, and what the successful ones do differently

Most AI projects don't fail dramatically. They stall. The pilot runs, the demo impresses someone,..
Read more
Careers
For Clients
Contact

Blog

News and Insights from the entrust IT Group

20 years in, what we're building next.

The MSP industry doesn't look the way it did when we started entrustIT in 2006. Most of the providers we knew back then have been bought, merged, or quietly absorbed into something larger. Private equity arrived, decided IT services were a good rollup, and started consolidating. A lot of clients now work with companies that didn't exist three years ago, run by people who didn't sign their original contract.

The hidden cost of an MSP team that doesn't stay

If you've worked with managed service providers for any length of time, you'll have noticed a pattern. The engineer who set up your environment leaves. The account manager who learned your business moves on. A new face appears, the context has to be rebuilt from scratch, and the cycle repeats

Cyber Security Is a Board-Level Issue

In our last post, we made the case that no business is too small to be targeted. The threat is real, it is indiscriminate, and SMEs are increasingly in scope, not despite their size, but because of it.

Continuous Ownership: Go-Live Is Just the Beginning

For many organisations, going live with a new office, system, or technology rollout is treated as a finish line. Once the hardware is installed, the network is active, and employees can log in, the responsibility is often passed to a managed service provider or internal IT team.