20 years in, what we're building next.
The MSP industry doesn't look the way it did when we started entrustIT in 2006. Most of the providers we knew back then have been bought, merged, or quietly absorbed into something larger. Private equity arrived, decided IT services were a good rollup, and started consolidating. A lot of clients now work with companies that didn't exist three years ago, run by people who didn't sign their original contract.
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The hidden cost of an MSP team that doesn't stay
If you've worked with managed service providers for any length of time, you'll have noticed a pattern. The engineer who set up your environment leaves. The account manager who learned your business moves on. A new face appears, the context has to be rebuilt from scratch, and the cycle repeats
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What does ‘family-owned’ actually mean for your business outcomes?
Choosing the right managed service provider isn't a procurement exercise. It's a decision about who you trust with your operations for the next five years. And yet most evaluations focus on capability, commercial fit, and track record without ever asking the question that explains more about the relationship than any of those: who owns the business, and what are they building it toward?
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What happens when your MSP gets acquired?
The managed service provider market has changed significantly over the past decade. Significant investment has accelerated consolidation across the sector, with larger groups acquiring regional and specialist MSPs at a steady pace. For many businesses, this activity goes unnoticed until it directly affects them.
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Cyber Security Is a Board-Level Issue
In our last post, we made the case that no business is too small to be targeted. The threat is real, it is indiscriminate, and SMEs are increasingly in scope, not despite their size, but because of it.
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You’re Not Too Small to Be Targeted by Cyber Attacks
Picture the business a cybercriminal wants to target. A bank. A hospital. A government department. Not yours.
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Continuous Ownership: Go-Live Is Just the Beginning
For many organisations, going live with a new office, system, or technology rollout is treated as a finish line. Once the hardware is installed, the network is active, and employees can log in, the responsibility is often passed to a managed service provider or internal IT team.
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Predictable Project Delivery: Coordination is The Key to Success
Delivering a new office, technology upgrade, or site rollout on time and on budget is a goal every business leader understands. Yet in practice, projects often encounter delays, cost overruns, and unexpected issues. The reason is rarely technology. It is usually coordination.
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entrustIT listed as a top UK Managed Service Provider
entrustIT has been named in the Cloudtango MSP Select UK list for 2026, our third consecutive year - further cementing our position as one of the UK's leading IT Managed Service Providers.
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entrustIT strengthens UK team as it marks 20 years of trading
entrustIT has strengthened it's team, announcing four new hires and an internal promotion as part of its continued expansion across the UK.
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20 years in, what we're building next.
The MSP industry doesn't look the way it did when we started entrustIT in 2006. Most of the..
Read more
The hidden cost of an MSP team that doesn't stay
If you've worked with managed service providers for any length of time, you'll have noticed a..
Read more
What does ‘family-owned’ actually mean for your business outcomes?
Choosing the right managed service provider isn't a procurement exercise. It's a decision about who..
Read more
What happens when your MSP gets acquired?
The managed service provider market has changed significantly over the past decade. Significant..
Read more
Cyber Security Is a Board-Level Issue
In our last post, we made the case that no business is too small to be targeted. The threat is..
Read more
You’re Not Too Small to Be Targeted by Cyber Attacks
Picture the business a cybercriminal wants to target. A bank. A hospital. A government department...
Read more
Continuous Ownership: Go-Live Is Just the Beginning
For many organisations, going live with a new office, system, or technology rollout is treated as a..
Read more
Predictable Project Delivery: Coordination is The Key to Success
Delivering a new office, technology upgrade, or site rollout on time and on budget is a goal every..
Read more
entrustIT listed as a top UK Managed Service Provider
entrustIT has been named in the Cloudtango MSP Select UK list for 2026, our third consecutive year..
Read more
entrustIT strengthens UK team as it marks 20 years of trading
entrustIT has strengthened it's team, announcing four new hires and an internal promotion as part..
Read more