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News and Insights from the entrust IT Group

Tips to Becoming More Productive at Work

We all have a work routine. We all aim to get as much done in our workday as possible. However, A report from Fellowes has shown that 30% of UK office workers have admitted to only completing 1-4 daily tasks. We all have unproductive days, but are there any practical measures you can take to improve our productivity at work?

Analogue to Digital: The Unstoppable Rise of VoIP

In the ever-evolving communication landscape, a pivotal juncture marked the transformation from analogue to digital, from landlines to Voice over Internet Protocol (VoIP). As we approach 2025, the year of BT's monumental switch-off, it's worth retracing the steps that led to VoIP's triumphant dominance.

Do This Before BTs Big Switch Off

70% of businesses are still using landlines despite BTs switch off of ISDN and PSTN lines getting closer. In 2025, BT will be turning off its PSTN network, also known as the "big Switch Off". This means that any businesses still using PSTN lines will lose their landline phone service it's important for these businesses to start looking at alternatives.

Why You Need VoIP Before its too Late!

It’s now almost 1000 days until the UK faces one of the most monumental changes to its nationwide networking in the last 30 years; on December 2025, BT will be turning off their PSTN and ISDN networks requiring all customers to migrate to a single IP network, such as VoIP.

How companies like yours have kept going through the pandemic

The impacts of the COVID-19 Coronavirus pandemic on the business environment and those who work within it are still being felt in every sector across the world. Almost overnight, we had to adapt to working from home – for many, a completely new way of working.

Coronavirus: 5 tips to ensure your business is ready for home working.

Coronavirus (or COVID-19) is continuing to send ripple effects around the world and has now impacted people in more than 40 countries. After a recent rise in cases in the UK, organisations are beginning to plan for an Italy-style lockdown to help prevent the spread of the disease. Big brands are leading the way with this decision, with the likes of Twitter, Google and Sony already closing offices and urging staff to work from home.

VoIP: The modern telephony platform you NEED.

If you never heard of VoIP (Voice over Internet Protocol), get ready to change that. Traditional analogue phone lines will soon be defunct, which means businesses must start thinking about making alternative arrangements.

Introducing Go Integrator: The integration tool linking your telephony and CRM platforms.

It’s a tedious process. You make an important call, one that requires notes to be logged afterwards. The call completes and then you must spend precious minutes logging that call in your CRM software and taking down notes from it. It’s so tedious, in fact, that many forego it entirely – leaving gaps in your data.

A new age of business telephony: why should you make the switch?

For many people in business, the telephone remains the preferred choice of communication. It is true that when someone really has a problem they need to resolve, they pick up the phone. That makes your telephony systems a core part of your business. For something quite so important, it pays to ensure that it is as resilient as possible – constant phone issues can leave your customers with a bitter taste in their mouths and hurt your reputation.

Have the freedom to work anywhere with VoIP telephony

You do not have to venture too far back in history to find a time where telephony was very cumbersome. If you needed to make a phone call you used your desk phone which, as the name suggests, is attached to your desk. It didn’t move with you, which meant you were attached to your desk too.