entrust IT Blog

A new age of business telephony: why should you make the switch?

For many people in business, the telephone remains the preferred choice of communication. It is true that when someone really has a problem they need to resolve, they pick up the phone. That makes your telephony systems a core part of your business. For something quite so important, it pays to ensure that it is as resilient as possible – constant phone issues can leave your customers with a bitter taste in their mouths and hurt your reputation.

Have the freedom to work anywhere with VoIP telephony

You do not have to venture too far back in history to find a time where telephony was very cumbersome. If you needed to make a phone call you used your desk phone which, as the name suggests, is attached to your desk. It didn’t move with you, which meant you were attached to your desk too.

How to choose the RIGHT VoIP provider

If you are looking to replace your legacy phone system, your best option is a Voice-over-Internet-Protocol (VoIP) phone system. Perhaps you have already decided on an upgrade to VoIP telephony. However, with so many players in the VoIP market, how can you be sure that you are getting the right system, from the right provider, to suit your needs? Looking to upgrade your telephony? VoIP could be the answer. Learn more about what common business problems it solves here >>

Planning for a telephony upgrade: All you need to know.

If you are planning to make an upgrade for your phone system to a Hosted VoIP platform, there are a few things you should consider. Addition of a VoIP telephone system, particularly if you are moving from a legacy system can have some consequences for your internet lines. It is therefore important that you take the time to consider the implications of a move, and make use of the expertise of your VoIP provider.

Conceptual image of asphalt road and direction arrow

Traditional analogue phone lines are coming to an end: What's next?

When Alexander Graham Bell invented the very first telephone in 1876 he changed the world. For the very first time, it was possible to hear somebody’s voice even if they were many miles away. The telephone exploded in popularity. Three years after its invention, there were almost 49,000 telephones in the United States. By the turn of the 20th Century that number had increased to 600,000. At some point in the middle of this decade, the number of active telephone subscriptions even grew larger than the number of people on earth! If you are looking to upgrade your telephony, VoIP could be the answer. Learn more about what common business problems it solves here >>

Happy businesswoman sitting at the table and talking on the phone in cafe. Looking away

6 Signs You Need A New Phone System

Knowing when it is time to upgrade your current phone system can be a difficult task. There are so many options and the speed of advancements can be hard to keep up with. Technology is evolving quicker than people are able to adopt and because of this, businesses can be behind the mark when it comes to ensuring their phones are up to the job.

6 advantages of moving to a VoIP telephone system

New versions of mobile phones are continually being released and we always long for the newest version as soon as it comes out. When the Apple iPhone XS came out, thousands of apple fans were seen worldwide queuing over night for the device, despite it being the most expensive model yet! For the most part, people love their smartphones, and cannot wait to upgrade them every two years to take advantage of the latest features. However, in contrast, office phones are rarely upgraded. Granted, office phones aren't as glamorous as smartphones are - yet, we use them every day and businesses rely on having excellent communication. Could it be that you are missing out on some killer features from your telephony?

Thoughtful businessman using mobile phone

3 reasons why you shouldn’t use your mobile number for business

Many of us either have, or will have considered, using our mobile phone for business. Nobody likes to have to carry two phones around and, particularly if you travel a lot, a desk phone is not always practical. Unfortunately, there are a few key reasons why this may not be a great idea - particularly if you struggle to define the boundaries between work and personal life.

Portrait of a happy casual woman sitting on the floor with laptop on gray background

6 Tips for working from home effectively

Working from home is great. It allows you an opportunity to get away from some of the distractions of a busy office and complete tasks in a relaxing environment. In fact, it is so great that data from the ONS shows that 4.2 million people worked remotely in 2015, and that number is only expected to rise.