20 years in, what we're building next.
The MSP industry doesn't look the way it did when we started entrustIT in 2006. Most of the providers we knew back then have been bought, merged, or quietly absorbed into something larger. Private equity arrived, decided IT services were a good rollup, and started consolidating. A lot of clients now work with companies that didn't exist three years ago, run by people who didn't sign their original contract.
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What does ‘family-owned’ actually mean for your business outcomes?
Choosing the right managed service provider isn't a procurement exercise. It's a decision about who you trust with your operations for the next five years. And yet most evaluations focus on capability, commercial fit, and track record without ever asking the question that explains more about the relationship than any of those: who owns the business, and what are they building it toward?
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What the Best Managed IT Services Providers Are Doing Differently in 2026
By Thomas Dodd, Commercial Director Earlier this month I attended IT Nation Connect Europe 2026, hosted by ConnectWise at the Hilton London Metropole.
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What is Vulnerability Scanning? A Practical Guide for Directors
Cyber security failures rarely start with sophisticated attacks. More often, they begin with something simple: an unpatched system, a forgotten server, or a misconfigured cloud service. Vulnerability scanning exists to find these weaknesses before attackers do.
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entrustIT strengthens UK team as it marks 20 years of trading
entrustIT has strengthened it's team, announcing four new hires and an internal promotion as part of its continued expansion across the UK.
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The Cyber Resilience Act: What you need to know
If you run a UK business that uses, sells, or relies on technology, you may soon hear more about the Cyber Resilience Act (CRA). While it is an EU regulation, it will begin to have real‑world consequences for UK companies from September – including many SMEs that do not consider themselves “tech businesses”.
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What is Windows Autopilot and how does it work?
Windows Autopilot is a cloud-based service within Microsoft Intune that enables organisations to set up, configure, and deploy Windows devices automatically, without the need for traditional imaging or manual IT intervention.
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The Silent IT Budget Leak: How SMEs Waste Money Every Year
For many SME leadership teams, IT is still seen as a commodity, like car insurance. Budgets are often formed around the mindset of “keep costs down and avoid surprises.” Yet, paradoxically, it is this very attitude that causes SMEs to haemorrhage money in slow, incremental ways – from inefficiencies, downtime, staff frustration, lost opportunity, and ultimately, competitive disadvantage. In many cases, leadership teams don't notice the waste, but it's there.
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The Top 5 Biggest Meeting Timewasters
Time is the only asset that never scales. Yet a disproportionate amount of it is lost in meetings that should be straightforward but are instead derailed by avoidable friction — particularly in videoconferencing. Poorly configured meeting rooms, inconsistent technology, and low staff confidence with tools quietly drain hours every week.
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What makes a Modern Workplace?
For many SME Directors, the phrase modern workplace sounds like marketing jargon rather than something concrete. In reality, it describes a very practical shift in how work gets done — and it has direct implications for productivity, security, cost control, and resilience.
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Recent Posts
20 years in, what we're building next.
The MSP industry doesn't look the way it did when we started entrustIT in 2006. Most of the..
Read more
What does ‘family-owned’ actually mean for your business outcomes?
Choosing the right managed service provider isn't a procurement exercise. It's a decision about who..
Read more
What the Best Managed IT Services Providers Are Doing Differently in 2026
By Thomas Dodd, Commercial Director Earlier this month I attended IT Nation Connect Europe 2026,..
Read more
What is Vulnerability Scanning? A Practical Guide for Directors
Cyber security failures rarely start with sophisticated attacks. More often, they begin with..
Read more
entrustIT strengthens UK team as it marks 20 years of trading
entrustIT has strengthened it's team, announcing four new hires and an internal promotion as part..
Read more
The Cyber Resilience Act: What you need to know
If you run a UK business that uses, sells, or relies on technology, you may soon hear more about..
Read more
What is Windows Autopilot and how does it work?
Windows Autopilot is a cloud-based service within Microsoft Intune that enables organisations to..
Read more
The Silent IT Budget Leak: How SMEs Waste Money Every Year
For many SME leadership teams, IT is still seen as a commodity, like car insurance. Budgets are..
Read more
The Top 5 Biggest Meeting Timewasters
Time is the only asset that never scales. Yet a disproportionate amount of it is lost in meetings..
Read more
What makes a Modern Workplace?
For many SME Directors, the phrase modern workplace sounds like marketing jargon rather than..
Read more