entrustIT Insights

Technology to Drive Business Growth: Key Takeaways from the Tech Leaders’ Roundtable

Thomas Dodd, Commercial Director: On Thursday, 24th September 2025, I attended a roundtable entitled “Technology to Drive Business Growth”. The event brought together leaders from across the South of England in Managed Service Providers (MSPs), AI innovators, software companies, and finance.

Stopping Retail Theft and Sweethearting entrustit

Stopping “Sweethearting” & Staff Theft at the Checkout: A Playbook for Retailers

Retail shrink isn’t just a back-of-house problem. At the checkout—manned lanes, SCO, scan-and-go-the risk of sweethearting (staff giving away items or discounts to friends/family) and other employee fraud quietly erodes earnings. With shop theft and overall shrink hitting record levels, ignoring internal loss at the till is no longer tenable.

Navigating the Fourth Industrial Revolution: A Starting Point

To fully grasp the significance of the Fourth Industrial Revolution, it's essential to understand the three that came before it—each marking a transformative leap in how societies produce, work, and live.

ChatGPT vs Copilot: What is the difference?

Note: this post is correct at time of writing (July 2025). AI is subject to rapid change so information in here may be out of date depending on the time in which you read it.

AI CCTV: The Future of Smarter, Safer Surveillance

For many businesses, CCTV is still a tool that is only consulted after an incident. If you're unfortunate enough to experience an accident, a break in, or an act of vandalism, your next task is to comb through hours of video footage until you find the moment you're looking for. It's time consuming, tedious, and you're always playing catch up.

Empower sales with Microsoft Copilot custom AI agents

Midmarket businesses face a trio of persistent challenges that can hamper revenue growth: customers expect instant, 24/7 access to information, sales teams are expensive to scale and often experience high turnover, and the cost of training new salespeople continues to rise. These pressures can strain even the most efficient organisations—especially when consistent, accurate communication is critical to closing deals.

Get started with Copilot Pro, the new AI assistant from Microsoft

Microsoft has recently launched Copilot Pro, a premium subscription service that offers a range of AI-powered features to help you create, communicate, and collaborate faster and easier. Copilot Pro is available for individuals, creators, and power users who want to take their Copilot experience to the next level. In this blog post, we will explain what Copilot Pro is, what it can do, and how you can get started with it with the help of entrust IT Group, a trusted partner of Microsoft.

Innovate, Automate, Elevate: Accelerating Operations with Automation"

In today's dynamic digital landscape, businesses are increasingly reliant on robust IT infrastructure to maintain competitiveness. The intricacies of managing this infrastructure have birthed a demand for innovative solutions that amplify operational efficiency, curtail errors, and empower IT teams to focus on strategic imperatives. Remarkably, the ascent of automation in IT operations has swiftly become the answer to these challenges.

Double exposure of business man hand working on blank screen laptop computer on wooden desk as concept with social media diagram

2020 Tech forecast... What do you need to watch out for?

Those that have followed this blog for some time will remember that last year we made some predictions for the technology landscape in 2019. The year has seen some big advances in technology and 2020 looks set to be a huge year for technological change - what do we think will move us in the next year?

double exposure of businessman hand drawing virtual chart business on touch screen computer

2019 Tech forecast... What will move us this year?

January is a difficult month. It is cold and dark and many of us are forced to frantically burn off the weight we gained over the holiday period. However, January also means a New Year and a fresh start, with a new set of challenges and innovations to sink our teeth into.

Technology to Drive Business Growth: Key Takeaways from the Tech Leaders’ Roundtable

Thomas Dodd, Commercial Director: On Thursday, 24th September 2025, I attended a roundtable..

Stopping “Sweethearting” & Staff Theft at the Checkout: A Playbook for Retailers

Retail shrink isn’t just a back-of-house problem. At the checkout—manned lanes, SCO,..

Navigating the Fourth Industrial Revolution: A Starting Point

To fully grasp the significance of the Fourth Industrial Revolution, it's essential to understand..

ChatGPT vs Copilot: What is the difference?

Note: this post is correct at time of writing (July 2025). AI is subject to rapid change so..

AI CCTV: The Future of Smarter, Safer Surveillance

For many businesses, CCTV is still a tool that is only consulted after an incident. If you're..

Empower sales with Microsoft Copilot custom AI agents

Midmarket businesses face a trio of persistent challenges that can hamper revenue growth: customers..

Get started with Copilot Pro, the new AI assistant from Microsoft

Microsoft has recently launched Copilot Pro, a premium subscription service that offers a range of..

Innovate, Automate, Elevate: Accelerating Operations with Automation"

In today's dynamic digital landscape, businesses are increasingly reliant on robust IT..

2020 Tech forecast... What do you need to watch out for?

Those that have followed this blog for some time will remember that last year we made some..

2019 Tech forecast... What will move us this year?

January is a difficult month. It is cold and dark and many of us are forced to frantically burn off..

Technology to Drive Business Growth: Key Takeaways from the Tech Leaders’ Roundtable

Stopping “Sweethearting” & Staff Theft at the Checkout: A Playbook for Retailers

Navigating the Fourth Industrial Revolution: A Starting Point

ChatGPT vs Copilot: What is the difference?

AI CCTV: The Future of Smarter, Safer Surveillance

Empower sales with Microsoft Copilot custom AI agents

Get started with Copilot Pro, the new AI assistant from Microsoft

Innovate, Automate, Elevate: Accelerating Operations with Automation"

2020 Tech forecast... What do you need to watch out for?

2019 Tech forecast... What will move us this year?

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Technology to Drive Business Growth: Key Takeaways from the Tech Leaders’ Roundtable

Stopping “Sweethearting” & Staff Theft at the Checkout: A Playbook for Retailers

Navigating the Fourth Industrial Revolution: A Starting Point

ChatGPT vs Copilot: What is the difference?

AI CCTV: The Future of Smarter, Safer Surveillance

Empower sales with Microsoft Copilot custom AI agents

Get started with Copilot Pro, the new AI assistant from Microsoft

Innovate, Automate, Elevate: Accelerating Operations with Automation"

2020 Tech forecast... What do you need to watch out for?

2019 Tech forecast... What will move us this year?

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