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News and Insights from the entrust IT Group

Is your business ready for AI? 5 questions worth answering first

Your business is ready for AI when you can answer five questions clearly: what specific outcome you're trying to change, what your data and processes actually look like, who in the team will own the project, what success will look like in measurable terms, and what budget you have for the work beyond the AI itself.

Why most AI rollouts stall, and what the successful ones do differently

Most AI projects don't fail dramatically. They stall. The pilot runs, the demo impresses someone, and then nothing quite happens for the next six months. The budget gets quietly reallocated, the team moves on, and the business ends up with an expensive lesson and not much else. What's striking is how predictable this pattern is. The companies that get AI rollouts right aren't smarter or better funded. They've just avoided a handful of mistakes that almost everyone else makes.

Tech Trends to look out for in 2026

For many SME boards, technology still feels like a specialist subject — something delegated to IT, suppliers, or “the tech team”. That approach is becoming increasingly risky. The 2026 Tech Trends that matter most are not about systems or software choices; they are about how work gets done, how risk is managed, and how resilient the business really is.

The History of AI: From Concept to Gamechanger

Since the release of ChatGPT in 2022, Artificial Intelligence (AI) is on everyone's lips. However, you may be surprised to know that AI isn’t a new idea. It’s been developing quietly in the background for more than seventy years.

Cybersecurity Trends in 2026: A Director's Guide

2025 taught us some valuable lessons about cybersecurity. Most importantly, considering attacks on Co-op and JLR, anyone can be impacted - regardless of size. Cybersecurity is now a board issue, not an IT problem. In 2026, the biggest risks will get even harder to ignore—they’ll come from believable scams, weak supplier controls, and employees who unknowingly open the wrong link. For UK company directors, understanding where the threats are moving is essential to protect revenue, reputation, and insurance coverage.

How Technology Transforms Guest Experiences in UK Hospitality

The UK’s hospitality and leisure sector is operating in a paradox. Consumers are going out less, yet they’re spending more when they do. With cost-of-living pressures still biting, discretionary spend on casual dining, hotels, and entertainment has fallen sharply — Barclays’ 2025 Consumer Spending Report shows a 6% decline in frequency of hospitality visits year-on-year, but a 9% increase in average spend per occasion.

entrustIT Hampshire Business Awards 2025

entrustIT Shortlisted at the Hampshire Business Awards 2025

entrustIT, a leading Hampshire MSP, has once again been shortlisted for Tech Company of the Year at the Hampshire Business Awards 2025, hosted by Insider Media. This marks a proud moment for our team, having previously won the same award in 2023.

Technology to Drive Business Growth: Key Takeaways from the Tech Leaders’ Roundtable

Thomas Dodd, Commercial Director: On Thursday, 24th September 2025, I attended a roundtable entitled “Technology to Drive Business Growth”. The event brought together leaders from across the South of England in Managed Service Providers (MSPs), AI innovators, software companies, and finance.

Navigating the Fourth Industrial Revolution: A Starting Point

To fully grasp the significance of the Fourth Industrial Revolution, it's essential to understand the three that came before it—each marking a transformative leap in how societies produce, work, and live.

AI CCTV: The Future of Smarter, Safer Surveillance

For many businesses, CCTV is still a tool that is only consulted after an incident. If you're unfortunate enough to experience an accident, a break in, or an act of vandalism, your next task is to comb through hours of video footage until you find the moment you're looking for. It's time consuming, tedious, and you're always playing catch up.