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News and Insights from the entrust IT Group

The History of AI: From Concept to Gamechanger

Since the release of ChatGPT in 2022, Artificial Intelligence (AI) is on everyone's lips. However, you may be surprised to know that AI isn’t a new idea. It’s been developing quietly in the background for more than seventy years.

ChatGPT vs Copilot: What is the difference?

Note: this post is correct at time of writing (July 2025). AI is subject to rapid change so information in here may be out of date depending on the time in which you read it.

Empower sales with Microsoft Copilot custom AI agents

Midmarket businesses face a trio of persistent challenges that can hamper revenue growth: customers expect instant, 24/7 access to information, sales teams are expensive to scale and often experience high turnover, and the cost of training new salespeople continues to rise. These pressures can strain even the most efficient organisations—especially when consistent, accurate communication is critical to closing deals.

Get started with Copilot Pro, the new AI assistant from Microsoft

Microsoft has recently launched Copilot Pro, a premium subscription service that offers a range of AI-powered features to help you create, communicate, and collaborate faster and easier. Copilot Pro is available for individuals, creators, and power users who want to take their Copilot experience to the next level. In this blog post, we will explain what Copilot Pro is, what it can do, and how you can get started with it with the help of entrust IT Group, a trusted partner of Microsoft.