How to choose the RIGHT VoIP provider

If you are looking to replace your legacy phone system, your best option is a Voice-over-Internet-Protocol (VoIP) phone system. Perhaps you have already decided on an upgrade to VoIP telephony. However, with so many players in the VoIP market, how can you be sure that you are getting the right system, from the right provider, to suit your needs?

Looking to upgrade your telephony? VoIP could be the answer. Learn more about what common business problems it solves here >>

As with any change to the infrastructure that powers your business, it is right to expect some disruption and push-back as a result. People do not always appreciate change and can resist it, and if teething issues get out of hand it could be tricky to get staff back on side.

It is clear that if you are looking to make an upgrade to VoIP, you need to partner with an organisation that values trust and quality of service. You need to use a VoIP provider that will be proactive in assessing the likely impacts of a VoIP upgrade to your network, and will work with you to smooth out the niggles of a new telephony system before those niggles become disruptive problems.

That is where entrustIT come in. Our telephony support team are UK based and available to all of our telephony customers. You have unlimited access to them over the phone or via email and they will resolve any issues you encounter with your VoIP. The support team can make remote adjustments to your VoIP telephony so you do not have to wait around for important updates and changes – these can happen quickly, remotely, and with minimal input from you.

The entrustIT VoIP platform also allows self-service configuration if you would prefer a hands-on approach. Using a web portal you can configure new users, assign telephone numbers, access call recordings, as well as many more adjustments.

Because we feel that it is important to generate trust between client and supplier, we offer the option to ‘try before you buy’. We can give you a live demonstration of how the system works and the great features on offer, and then leave the system with you for a free one month trial period in your office. We will supply all the equipment you need so there is no requirement to make some expensive purchases beforehand. At the end of your trial, if you are not happy then you may simply pass back our loaned equipment and we will part ways.

If, after your loan period, you are happy with the way Cloud VoIP works and understand the benefits it can bring your business, we offer some great contract options that give you the best combination of flexibility and value. We offer 12/24 and 36 month contracts for companies looking for a long term solution. There are discounts available for the longer contract durations. However, if you would prefer flexibility, we can also offer rolling monthly contracts – but these sacrifice the discounts you could expect with longer contracts.

If you are interested in adopting Cloud VoIP into your IT environment, you can find out more about the service by downloading our VoIP brochure.

Alternatively, you can get in touch with us at sales@entrustit.co.uk or 0330 002 0045.

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