entrust IT Blog | collaboration

New Year, New Support - Your IT Support Review Guide

Did you know that the average employee spends 22 minutes a day dealing with IT-related Issues? Do you have 100 employees? That’s 42 hours a day, 210 hours a week and around 840 hours a month wasted. Throughout our 17 years of experience, we’ve heard one thing the most, people just want their IT to work, a simple request, that most businesses are still striving for.

Analogue to Digital: The Unstoppable Rise of VoIP

In the ever-evolving communication landscape, a pivotal juncture marked the transformation from analogue to digital, from landlines to Voice over Internet Protocol (VoIP). As we approach 2025, the year of BT's monumental switch-off, it's worth retracing the steps that led to VoIP's triumphant dominance.

New Year New Support 2023

Can you believe we’re coming to the end of 2022, where did the time go? This is the first full year we’ve had unrestricted since the start of covid-19, which has given most business owners the opportunity to find their feet once again. Entering 2023 many business owners will be investing heavily in their IT to give themselves and their staff the tools they need to be as productive and successful as possible. There is no better time to review your IT support than the new year.

What Does Each Microsoft 365 Application Do?

Microsoft 365 is now used by an astonishing 1.4 billion individuals and businesses and for good reason. Since its original release in 2001, Microsoft has matured into a game-changing modern business productivity suite that combines all the latest Microsoft applications with windows 10 and the highest tier security features. Businesses that haven't already taken the time to improve their companies' productivity through Microsoft 365 may not be aware of how much the 365 roster offers.

How Technology has Advanced to Help Businesses

Technology has undeniably changed the way businesses run their operations. If you were to tell someone 22 years ago that they attend meetings, collaborate on projects, speak with clients, and just generally work from home they might have laughed at you. Fast-forward to today and the advancements we've made in technology have allowed working from home to become the norm for many people. This is only one of the many advantages new technology is making possible.

6 Productivity Hacks to Save You Time and Stress

In today’s age, we are littered with distractions, it can be hard to focus your mind at the best of times and being at work only amplifies this difficulty. News, Phones, gossip and stress, all play a role in taking you away from the main tasks at hand. All too often we see ‘productivity hacks’ that go into basics, such as, sleeping enough, not looking at your phone, taking breaks, and whilst these are all very important, we want to look at some of the more proactive productivity hacks that go beyond just getting more sleep.

Why Teams is Now The Go-To Collaboration Platform

By the end of 2019, Microsoft Teams had amassed an impressive 20 million active monthly users, and cloud communication programmes were steadily becoming more common within businesses day-to-day. Fast forward to today and Teams now has an astounding 270 million active users, that’s almost 14 times more users in less than 3 years. A key element of Teams' recent success will undoubtedly be owed to the recent pandemic that caused countless businesses to expand their online workforce, which in turn required them to adopt a well-rounded collaboration platform such as Microsoft Teams.

Stories From the Pandemic... What Have we Learned?

As businesses across the country closed their doors in March 2020, it quickly became clear no Government, business, or individual was truly prepared for the disruption Covid would cause. Businesses and individuals found themselves facing a frightening and confusing time, having to pivot and adjust to the continually changing landscape Covid brought. Whilst Covid was the killer of many businesses, for some, this economic pause allowed for time to reflect on business goals, and many found ways to take advantage of these unique needs brought on by the pandemic.

5 Challenges Independent Schools Have Told us They're Facing

Many Independent schools started the new year with a spirit of optimism. It seems the pandemics' constantly changing economic effects are drawing to an end and some schools have found they are seeing higher demand than ever, with a lot of new interest from affluent “first-time buyers”. With this said, it’s too early to say that independent schools are ‘in the clear'. As one of our primary sectors, we’ve had the chance to partner with multiple independent schools, working with them to, consult, plan, and execute overhauls to their IT infrastructure. Doing so has given us the opportunity to learn first-hand what challenges independent schools are facing.

How to Collaborate Effectively with a Remote Workforce

A Study conducted by Owl Labs has found 84% of UK businesses are planning on having a hybrid/remote workforce, this confirms the remote wave brought on by the pandemic is here to stay and therefore the need to collaborate effectively remotely will be imperative to your business’ success.