How Technology Transforms Guest Experiences in UK Hospitality

The UK’s hospitality and leisure sector is operating in a paradox. Consumers are going out less, yet they’re spending more when they do. With cost-of-living pressures still biting, discretionary spend on casual dining, hotels, and entertainment has fallen sharply — Barclays’ 2025 Consumer Spending Report shows a 6% decline in frequency of hospitality visits year-on-year, but a 9% increase in average spend per occasion.