Tech Trends to look out for in 2026
For many SME boards, technology still feels like a specialist subject — something delegated to IT, suppliers, or “the tech team”. That approach is becoming increasingly risky. The 2026 Tech Trends that matter most are not about systems or software choices; they are about how work gets done, how risk is managed, and how resilient the business really is.
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The History of AI: From Concept to Gamechanger
Since the release of ChatGPT in 2022, Artificial Intelligence (AI) is on everyone's lips. However, you may be surprised to know that AI isn’t a new idea. It’s been developing quietly in the background for more than seventy years.
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When Ransomware Strikes: How Sophos MDR Stops it in Real Time
Ransomware is ruthless. It doesn’t creep in quietly; it breaks in, encrypts your data, and demands money to return it. Most companies only notice when staff can’t open files or systems suddenly go offline. By then, the damage is done.
Read more
Technology to Drive Business Growth: Key Takeaways from the Tech Leaders’ Roundtable
Thomas Dodd, Commercial Director: On Thursday, 24th September 2025, I attended a roundtable entitled “Technology to Drive Business Growth”. The event brought together leaders from across the South of England in Managed Service Providers (MSPs), AI innovators, software companies, and finance.
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Deep Dive: How Smart Sensors unlock Value for Multi-Site Businesses
Multi-Site businesses sites face a familiar challenge: rising energy costs, tighter climate legislation, and increasing expectations from customers and staff for safe, comfortable, and sustainable spaces. One technology is quietly transforming how forward-thinking businesses meet these demands—smart sensors.
Read more
Stopping “Sweethearting” & Staff Theft at the Checkout: A Playbook for Retailers
Retail shrink isn’t just a back-of-house problem. At the checkout—manned lanes, SCO, scan-and-go-the risk of sweethearting (staff giving away items or discounts to friends/family) and other employee fraud quietly erodes earnings. With shop theft and overall shrink hitting record levels, ignoring internal loss at the till is no longer tenable.
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ChatGPT vs Copilot: What is the difference?
Note: this post is correct at time of writing (July 2025). AI is subject to rapid change so information in here may be out of date depending on the time in which you read it.
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AI CCTV: The Future of Smarter, Safer Surveillance
For many businesses, CCTV is still a tool that is only consulted after an incident. If you're unfortunate enough to experience an accident, a break in, or an act of vandalism, your next task is to comb through hours of video footage until you find the moment you're looking for. It's time consuming, tedious, and you're always playing catch up.
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Empower sales with Microsoft Copilot custom AI agents
Midmarket businesses face a trio of persistent challenges that can hamper revenue growth: customers expect instant, 24/7 access to information, sales teams are expensive to scale and often experience high turnover, and the cost of training new salespeople continues to rise. These pressures can strain even the most efficient organisations—especially when consistent, accurate communication is critical to closing deals.
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2020 Tech forecast... What do you need to watch out for?
Those that have followed this blog for some time will remember that last year we made some predictions for the technology landscape in 2019. The year has seen some big advances in technology and 2020 looks set to be a huge year for technological change - what do we think will move us in the next year?
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Tech Trends to look out for in 2026
For many SME boards, technology still feels like a specialist subject — something delegated to IT,..
Read more
The History of AI: From Concept to Gamechanger
Since the release of ChatGPT in 2022, Artificial Intelligence (AI) is on everyone's lips. However,..
Read more
When Ransomware Strikes: How Sophos MDR Stops it in Real Time
Ransomware is ruthless. It doesn’t creep in quietly; it breaks in, encrypts your data, and demands..
Read more
Technology to Drive Business Growth: Key Takeaways from the Tech Leaders’ Roundtable
Thomas Dodd, Commercial Director: On Thursday, 24th September 2025, I attended a roundtable..
Read more
Deep Dive: How Smart Sensors unlock Value for Multi-Site Businesses
Multi-Site businesses sites face a familiar challenge: rising energy costs, tighter climate..
Read more
Stopping “Sweethearting” & Staff Theft at the Checkout: A Playbook for Retailers
Retail shrink isn’t just a back-of-house problem. At the checkout—manned lanes, SCO,..
Read more
ChatGPT vs Copilot: What is the difference?
Note: this post is correct at time of writing (July 2025). AI is subject to rapid change so..
Read more
AI CCTV: The Future of Smarter, Safer Surveillance
For many businesses, CCTV is still a tool that is only consulted after an incident. If you're..
Read more
Empower sales with Microsoft Copilot custom AI agents
Midmarket businesses face a trio of persistent challenges that can hamper revenue growth: customers..
Read more
2020 Tech forecast... What do you need to watch out for?
Those that have followed this blog for some time will remember that last year we made some..
Read more