IT support in 2024

New Year, New Support - Your IT Support Review Guide

Did you know that the average employee spends 22 minutes a day dealing with IT-related Issues? Do you have 100 employees? That’s 42 hours a day, 210 hours a week and around 840 hours a month wasted. Throughout our 17 years of experience, we’ve heard one thing the most, people just want their IT to work, a simple request, that most businesses are still striving for.

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Future business technology

Game-Changing Solutions Businesses Are Adopting in 2024

Worldwide IT spending is projected to total £4.45 trillion in 2024, an increase of 5.1% from 2023! For business owners who want their organisation to be as productive, protected and successful as it can be technology is an unavoidable asset. Fortunately, ambitious business owners are in luck!

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Zero Trust IT Solutions

What is Zero Trust IT and is it the Future?

In today's digital landscape, protecting sensitive data and systems has become increasingly challenging. Cyber threats are growing more sophisticated, and traditional security approaches are proving inadequate. This is where zero-trust solutions come into play. Adopting a "never trust, always verify" approach is going to be the way forward. Zero trust challenges the traditional notion of implicit trust within a network. It focuses on stringent access controls, continuous verification, and contextual factors to ensure secure interactions.

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CCTV cameras

CCTV - An Essential Security Practice in 2023

In recent years, there has been an increase in attacks and burglaries across the world. According to a report by Statista, the global burglary rate is at 7.25 burglaries per 1,000 inhabitants, and the trend is increasing. With the rise in crime rates, businesses are faced with the challenge of securing their premises from potential threats. Fortunately, there is an effective solution - Cloud CCTV.

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remote Cloud monitoring

What is Remote Cloud Monitoring

According to a recent survey, 94% of enterprises use cloud services. As more and more companies turn to the cloud for their IT needs, cloud monitoring has become essential for ensuring the smooth and secure operation of their cloud-based infrastructure and applications.

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IT manager

What Makes a Good IT Manager

In today's face-paced and ever-changing business environment, having someone that looks after your IT is crucial. For many businesses, this task falls onto the shoulders of an IT manager, but with a drastic increase in employment costs and revolutions in cloud technology, is this still the case?

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Smart Estate management

IT Solutions That Make Your Estate Smart

As technology continues to evolve, businesses of all sizes are turning to IT cloud solutions to streamline their operations and improve efficiency. Cloud computing has revolutionized the way organizations manage their IT infrastructure, providing a more cost-effective and scalable solution for managing entire estates. With cloud-based services, businesses can reduce the complexity of their IT environments, improve accessibility, and achieve greater agility in their operations.

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Outsourced IT support

Outsourced IT Support in 2023

Outsourced IT support is a critical service for businesses of all sizes. According to a recent survey, 64% of SMBs are outsourcing at least one IT function, with 36% outsourcing their entire IT infrastructure. This comes as no surprise, as IT problems can cause significant disruptions, slow productivity, and cost organizations time and money.

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Do This Before BTs Big Switch Off

70% of businesses are still using landlines despite BTs switch off of ISDN and PSTN lines getting closer. In 2025, BT will be turning off its PSTN network, also known as the "big Switch Off". This means that any businesses still using PSTN lines will lose their landline phone service it's important for these businesses to start looking at alternatives.

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Why is my businesses internet slow

Why is My Business's Internet Slow?

According to a survey from Open Gear, 31% of businesses stated that internet outages cost them more than £1.2 million We live in a world that gives us access to a seemingly endless amount of information at the touch of a button. Whilst this is great, it makes it all the more frustrating when our internet runs slow or not at all. For the average person, this is merely an inconvenience, but internet downtime can be detrimental to a business. Staff are unable to work, data can be lost, security cameras stop working and hybrid teams are unable to collaborate.

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