Fast and reliable IT is the cornerstone of every modern business, but if technology falls behind or its performance starts to slow down, operations will unavoidably be affected. With the average SME in the Uk suffering from 45 minutes of IT downtime each week the costs, frustration and wasted time can quickly become all too common a problem.
Many companies don’t realise the true cost of sub-par IT services; perhaps because you’re still trying to manage everything in-house using non-technical staff, or you’ve outgrown the capabilities of your current external support service. Outsourcing your IT requirements to a leading Managed Service Provider (MSP) is the simplest, most cost-effective way to ensure your business is always being powered by top-flight tech.
With 17 Years of Experience, We Understand Business Problems:
With over 17 years of experience, we've seen first-hand the range of problems businesses in every industry face on a daily bases. Whilst problems are never good they highlight the weak spots in your companies and show you where you can make meaningful investments. Nearly any problem your business is facing can be solved with the right, bespoke, IT solution.
Poor Networking - A Headache for Staff and Customers
The rate at which technology is being used within businesses both B2B and B2C is increasing rapidly and having subpar internet just isn't enough anymore. Customers and staff now expect to be able to pull out their phones and almost instantly have a guaranteed strong internet connection.
Slow network speeds and unreliable Wi-Fi can have a significant impact on business operations and customer satisfaction. For staff, a slow network can cause frustration and hinder productivity, ultimately affecting the overall efficiency of the business. Customers who experience slow Wi-Fi may become dissatisfied and choose to take their business elsewhere, leading to a damaged reputation for the brand.
Managed service providers can help businesses overcome this problem by implementing high-bandwidth, reliable Wi-Fi with strong coverage. Businesses can ensure that their Wi-Fi network is reliable, fast, and able to support their growing technology needs, ultimately enhancing the overall customer experience and increasing business success.
Discover Networking that can Keep up with your staff and customers HERE
Security Concerns - Both on and Offline
Security is something every business owner is concerned about. No one likes the idea of their business is at risk but with so many threats out there it's hard for it not to play on your mind. Fortunately for concerned business owners, there is now a number of solutions that put your worries to rest.
Cloud CCTV and access management
Physically protecting your business is just as, if not more important than virtually protecting your business and with a rise of *insert robberies fact*% since the pandemic physically protecting your business has never been so important.
We specialise in solutions that give our partners peace of mind, as experts in cloud CCTV we know how invaluable the security of your business is. With Cloud CCTV you can rest assured that your premises will be captured 24/7 in HD quality with the ability to be accessed from anywhere with an internet connection instantly all from one app making the management of your estate's security as simple as possible.
Additionally, revolutions in CCTV and AI technology has given video security a new set of brains with the addition of smart features that can do everything footfall tracking and number plate recognition to, weapon and alarm trigger automation
Take the first step towards on site security that gives you peace of mind HERE
Antivirus and Cyber-Hygiene
As businesses continue to rely more heavily on technology to drive their operations, the management of their IT infrastructure becomes an increasingly complex and challenging task. A major concern for many business owners is ensuring that their IT systems are secure and protected against cyber threats. Managed service providers offer a range of technology-based solutions to help businesses address this issue.
By providing comprehensive security management services, such as network security assessments, vulnerability scans, malware protection, and employee cybersecurity training, managed service providers can help businesses safeguard their IT infrastructure against cyber threats
Whilst offline security is a physical security concern a more expansive and complex security concern lingers over almost every business, cyber-threats. It's difficult, having to expand technologically whilst also making sure you're business is safe from external threats can seem like a daunting and nearly impossible task.
Cyber-Security is a top priority find out how you can easily mitigate it's risks HERE
Small Issues Become Time Consuming
Issues with technology can arise at any time, causing disruptions to business operations and productivity. This can lead to frustration among staff and even result in lost revenue.
To address this problem, managed service providers offer a 24/7 support desk to provide timely assistance and ensure that technology-related issues are resolved quickly. This support desk is staffed by knowledgeable IT professionals who can provide assistance with a wide range of technology-related issues, including network downtime, software glitches, and hardware failures.
Not only this, but time consuming and tedious task such as account creation and password resets can also be offloaded to a support desk freeing up valuable time for your IT manager.
Does a 24/7 support desk sound like something your business would benefit from? Learn more HERE
Hardware Procurement and Management
Hardware procurement and management can be a time-consuming and costly process for businesses. Procuring hardware such as laptops, desktops, servers, and other IT equipment can be a significant expense, while managing and maintaining this equipment can also be a resource-intensive task.
Managed service providers offer hardware procurement and management solutions to address this issue. These services can include everything from selecting and purchasing the appropriate hardware to configuring and maintaining it. This saves businesses time and money while ensuring that their hardware infrastructure is up-to-date and optimized for their technology needs ultimately leading to increased productivity and improved business success.
Insure your business has and maintains the most up-to-date technology at a fair price HERE
Difficulty Communicating and Collaborating Across Sites
For larger businesses with multiple sites, effective communication can be a significant challenge. Ensuring that teams can communicate and collaborate effectively across different locations is essential for maintaining productivity and ensuring that business operations run smoothly.
Managed service providers can offer communication solutions to address this issue, including Voice over Internet Protocol (VoIP) and communication platforms like Microsoft 365. These solutions enable teams to collaborate seamlessly, no matter where they are located, by providing reliable and high-quality voice and video conferencing, messaging, and file-sharing capabilities.
Make collaboration from any distance with any number of people easier than ever HERE
