entrustIT's Most Popular Insights of 2025: A Recap

As 2025 draws to a close and we look back over a busy year for the world of technology, we thought we would take the opportunity to recap on some of the most popular entrustIT Insights from this year.

These insights resonated with you, and were viewed and shared more than any other.

 

The State of Ransomware in 2025: A UK and Global Perspective

The Insight summarises key findings from the Sophos State of Ransomware Report 2025, showing that ransomware remains a significant global threat, but some aspects are improving. While the frequency of attacks and technical sophistication continue, fewer incidents lead to data encryption compared with previous years, and most organisations can now recover data after an attack. Financial impacts, including ransom demands and recovery costs, are also trending downward, and many victims are restoring operations faster than before. Despite these positive trends, the report cautions that weaknesses in people, skills, and organisational processes, not just technology tools, are central to why attacks succeed, making resilience a broader business issue rather than simply a technical one.

The research emphasises the human and leadership dimensions of ransomware risk. A notable portion of IT and security staff report increased stress and pressure after incidents, and some organisations experience leadership changes post-attack, underlining the toll on teams beyond measurable costs. The article argues that boards and executives cannot treat ransomware purely as an IT problem; instead, they must invest in staff capability, crisis readiness, and organisational culture to build true resilience against future threats.

View the Insight here

MDR: What is it, and why is it so popular?

The article explains that Managed Detection and Response (MDR) is a cybersecurity service designed to monitor, detect, and respond to cyber threats around the clock, combining advanced technology with expert human analysis to protect organisations without the need for an in-house security team. Unlike traditional tools that simply alert you to issues, MDR actively watches your systems 24/7 and responds to attacks in real time, making it easier for businesses without large IT security resources to defend against sophisticated threats.

The insight highlights why MDR has become popular, particularly among mid-market companies. It contrasts MDR with other approaches such as Endpoint Detection and Response (EDR), showing how MDR provides broader coverage and proactive threat hunting that many smaller security teams cannot deliver on their own. By outsourcing these capabilities, organisations gain enterprise-level protection and faster incident response, helping to reduce the risk of ransomware, phishing, insider threats, and other serious attacks. 

View the Insight here

AI CCTV: The Future of Smarter, Safer Surveillance

The article explains how artificial intelligence is transforming traditional CCTV from a passive recording system into a proactive security tool. Instead of footage being reviewed only after an incident, AI-enabled systems analyse video in real time to spot unusual behaviour, recognise number plates, detect safety breaches, and alert security teams immediately. This shift means businesses can respond to potential threats faster, reduce loss, and gain operational insights rather than simply storing hours of unexamined video. Modern AI CCTV is accessible through cloud platforms and can integrate with existing cameras without large capital outlay, making advanced surveillance more affordable and scalable. 

The insight also emphasises that AI CCTV is already in use across multiple industries, from retail and construction to warehousing and offices, helping organisations monitor entrances, ensure compliance, and manage risks remotely. By turning video systems into intelligent monitoring solutions, businesses can improve safety and efficiency while lowering the need for constant human oversight. The future of surveillance, the post argues, lies in systems that do more than record — they interpret, alert, and help prevent issues before they escalate. 

View the Insight here

MPLS vs SD-WAN: What is the Difference?

The article breaks down the key differences between MPLS (Multi-Protocol Label Switching) and SD-WAN (Software-Defined Wide Area Networking), two technologies used to connect multiple business sites. MPLS is a traditional, private networking method that prioritises performance and reliability, especially for critical applications, but typically comes with higher costs and longer deployment times. SD-WAN, on the other hand, uses software to intelligently route traffic over a mix of connections (including broadband and LTE), offering greater flexibility, lower costs, and easier management — particularly attractive for SMEs with distributed sites or cloud-hosted services.

The post highlights that neither technology is universally “better”; the right choice depends on business needs. MPLS still makes sense where guaranteed performance and predictable latency are essential, such as for real-time voice or video traffic. SD-WAN excels where cost efficiency, rapid change, and cloud integration matter most, allowing organisations to shift traffic dynamically based on performance needs. For many companies, a blended approach that uses MPLS for core reliability and SD-WAN for agility and cost control can deliver the strongest outcome.

View the Insight here

Business Process Audit: Unlocking Efficiency in Multi-Site Operations

This insight explains how business process audits help organisations with multiple locations identify inefficiencies, inconsistencies, and hidden costs. As companies grow across sites, processes often evolve differently in each location, leading to duplicated effort, manual workarounds, and avoidable errors. A structured audit maps how work is actually done — not how it is assumed to be done — across departments and sites, highlighting bottlenecks, unnecessary variation, and areas where technology or standardisation could improve performance.

The article emphasises that the value of a business process audit goes beyond cost reduction. By standardising workflows and aligning systems, multi-site organisations can improve service quality, reduce operational risk, and make scaling easier. The blog positions process audits as a practical foundation for digital transformation, ensuring that automation and new technology are applied to efficient processes rather than reinforcing broken ones. For leadership teams, the message is clear: sustainable efficiency comes from understanding and fixing processes first, not simply adding more tools.

View the Insight here

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As we enter into 2026, we'll continue to post expert insights on the technology shifts that will move business. Subscribe to our blog and follow us on LinkedIn for more insights every week.

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