The hidden cost of an MSP team that doesn't stay
If you've worked with managed service providers for any length of time, you'll have noticed a pattern. The engineer who set up your environment leaves. The account manager who learned your business moves on. A new face appears, the context has to be rebuilt from scratch, and the cycle repeats
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What does ‘family-owned’ actually mean for your business outcomes?
Choosing the right managed service provider isn't a procurement exercise. It's a decision about who you trust with your operations for the next five years. And yet most evaluations focus on capability, commercial fit, and track record without ever asking the question that explains more about the relationship than any of those: who owns the business, and what are they building it toward?
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What happens when your MSP gets acquired?
The managed service provider market has changed significantly over the past decade. Significant investment has accelerated consolidation across the sector, with larger groups acquiring regional and specialist MSPs at a steady pace. For many businesses, this activity goes unnoticed until it directly affects them.
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The two security budgets quietly undermining each other
A mid-sized logistics company spends tens of thousands of pounds on a new cybersecurity platform. Firewalls. Multi-factor authentication. Endpoint protection. The IT team ticks every box on the audit checklist.
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Cyber Security Is a Board-Level Issue
In our last post, we made the case that no business is too small to be targeted. The threat is real, it is indiscriminate, and SMEs are increasingly in scope, not despite their size, but because of it.
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Running for those who cared: Hayley's London Marathon story
entrustIT Community Champions | April 2026
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You’re Not Too Small to Be Targeted by Cyber Attacks
Picture the business a cybercriminal wants to target. A bank. A hospital. A government department. Not yours.
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entrustIT Shortlisted for Best Customer Service in regional awards
entrustIT has been shortlisted for the Best Customer Service Award at the Central South Business Awards 2026, recognising the company’s continued focus on delivering high-quality, responsive IT support to organisations across the South of England.
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Continuous Ownership: Go-Live Is Just the Beginning
For many organisations, going live with a new office, system, or technology rollout is treated as a finish line. Once the hardware is installed, the network is active, and employees can log in, the responsibility is often passed to a managed service provider or internal IT team.
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What the Best Managed IT Services Providers Are Doing Differently in 2026
By Thomas Dodd, Commercial Director Earlier this month I attended IT Nation Connect Europe 2026, hosted by ConnectWise at the Hilton London Metropole.
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Recent Posts
The hidden cost of an MSP team that doesn't stay
If you've worked with managed service providers for any length of time, you'll have noticed a..
Read more
What does ‘family-owned’ actually mean for your business outcomes?
Choosing the right managed service provider isn't a procurement exercise. It's a decision about who..
Read more
What happens when your MSP gets acquired?
The managed service provider market has changed significantly over the past decade. Significant..
Read more
The two security budgets quietly undermining each other
A mid-sized logistics company spends tens of thousands of pounds on a new cybersecurity platform...
Read more
Cyber Security Is a Board-Level Issue
In our last post, we made the case that no business is too small to be targeted. The threat is..
Read more
Running for those who cared: Hayley's London Marathon story
entrustIT Community Champions | April 2026
Read more
You’re Not Too Small to Be Targeted by Cyber Attacks
Picture the business a cybercriminal wants to target. A bank. A hospital. A government department...
Read more
entrustIT Shortlisted for Best Customer Service in regional awards
entrustIT has been shortlisted for the Best Customer Service Award at the Central South Business..
Read more
Continuous Ownership: Go-Live Is Just the Beginning
For many organisations, going live with a new office, system, or technology rollout is treated as a..
Read more
What the Best Managed IT Services Providers Are Doing Differently in 2026
By Thomas Dodd, Commercial Director Earlier this month I attended IT Nation Connect Europe 2026,..
Read more