IT support Main Areas

The 8 Key Areas of IT Support

80% of businesses report increased productivity and reduced downtime with comprehensive IT support. From swift hardware issue resolution to proactive cybersecurity measures, this article explores the eight key areas of IT support that empower businesses to conquer the challenges of the modern era. Discover how these crucial components can elevate your organization's technological prowess and drive sustainable growth.

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5 Reason Having A Microsoft 365 Backup is Crucial

Approximately 187,000 UK businesses are taking advantage of Microsoft 365 to increase their performance, but do these companies truly have control of their 365 Data? It’s a common misconception that Microsoft takes full responsibility for this, in reality, Microsoft’s primary focus is on managing the office 365 infrastructure and as a standard only protects you against site or hardware failure. Backups are extremely important due to the number of risks your data will inevitably face. Keeping the idea that Microsoft backs up data on your behalf could have damaging repercussions if this responsibility is left unattended.

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Disaster Recovery vs Backup: What is the difference?

Picture the scene: a staff member receives an email that appears to be legitimate. They click on an attachment in the email and within minutes their computer is encrypted. Because their computer is connected to your office network, before long all of your computers are encrypted. You have been the victim of a ransomware attack, something that happens on a daily basis for businesses up and down the country. To ensure this scenario does not play out in your business, you need a robust security solution. Disaster recovery and backups are two key components for this. However, both terms are often misused or misunderstood in the business world. Many either mistake backup for disaster recovery, or believe that they can have one without the other and remain protected should the unexpected occur.

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How to formulate a disaster recovery plan

What do you think of when you hear the word ‘disaster’? Perhaps it is an earthquake, or a wildfire, or maybe a global pandemic. Have you considered the word disaster in the context of your business? Every year, thousands of businesses face disasters in the form of cyber-attacks or hardware failure. These disasters can disrupt day-to-day business or, in some cases, can put a company out of business entirely.

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cloud cctv dome camera

How does Cloud CCTV Recording work?

In a previous blog, we discussed Cloud CCTV and how it works for businesses. We discussed how Cloud CCTV differs from “traditional” CCTV, how it works for the end user, and how you can take advantage of this service. In this blog, we will go slightly further, describing exactly how the recording function of Cloud CCTV works in a technical sense. This blog will help you to understand where your CCTV recordings go, what effect that has on your internet bandwidth, and what the differences are between our two packages: VideoIT Essentials and VideoIT Advanced.

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Will your backup be there when you need it?

We have talked a lot in this blog about Windows Virtual Desktop and how it is proving revolutionary for companies looking to bridge the gap between legacy applications they cannot live without and the modern IT environments that most of us are embracing now, such as Office 365.

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Why data backup is paramount for your business!

With the rate of cyber-crime showing no sign of slowing down, we should all know how essential it is to have backup for your data. Nonetheless, many businesses still have inadequate, or even non-existent backup practises according to new figures. In a study of 514 UK business leaders, 17% do not backup their business data at all. Almost 50% of these respondents said their backups were kept on a separate system within the same office, indicating a concerning lack of disaster recovery plans.

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Digital security lock

Why You Need Onsite AND Offsite Backup

Did you know 93% of businesses will file for bankruptcy before the end of the year after a serious data loss event, and yet 80% of all companies responded that they were confident they would survive a major data loss event themselves?

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GDPR and Backup: A Potential Minefield Easily Avoided

In their current format it will be impossible for backups and snapshots to comply with the right to be forgotten within GDPR, however systems can be built with compliance in mind. The right to erasure will also apply to all backups, which in turn would make it impossible to comply with the General Data Protection Regulation (GDPR) as searching for personal data in a backup is very impractical.

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