entrustIT Insights | cloud voip (2)

Blog

News and Insights from the entrust IT Group

Introducing Go Integrator: The integration tool linking your telephony and CRM platforms.

It’s a tedious process. You make an important call, one that requires notes to be logged afterwards. The call completes and then you must spend precious minutes logging that call in your CRM software and taking down notes from it. It’s so tedious, in fact, that many forego it entirely – leaving gaps in your data.

A new age of business telephony: why should you make the switch?

For many people in business, the telephone remains the preferred choice of communication. It is true that when someone really has a problem they need to resolve, they pick up the phone. That makes your telephony systems a core part of your business. For something quite so important, it pays to ensure that it is as resilient as possible – constant phone issues can leave your customers with a bitter taste in their mouths and hurt your reputation.

Have the freedom to work anywhere with VoIP telephony

You do not have to venture too far back in history to find a time where telephony was very cumbersome. If you needed to make a phone call you used your desk phone which, as the name suggests, is attached to your desk. It didn’t move with you, which meant you were attached to your desk too.

How to choose the RIGHT VoIP provider

If you are looking to replace your legacy phone system, your best option is a Voice-over-Internet-Protocol (VoIP) phone system. Perhaps you have already decided on an upgrade to VoIP telephony. However, with so many players in the VoIP market, how can you be sure that you are getting the right system, from the right provider, to suit your needs? Looking to upgrade your telephony? VoIP could be the answer. Learn more about what common business problems it solves here >>

Planning for a telephony upgrade: All you need to know.

If you are planning to make an upgrade for your phone system to a Hosted VoIP platform, there are a few things you should consider. Addition of a VoIP telephone system, particularly if you are moving from a legacy system can have some consequences for your internet lines. It is therefore important that you take the time to consider the implications of a move, and make use of the expertise of your VoIP provider.

businesswoman-career-communication-789822

What telephone system will give your business the edge?

If you are currently in the market for an upgrade to the phone system in your company, perhaps you are feeling overwhelmed. There are so many options to choose from and every option claims to be exactly what you need!

Conceptual image of asphalt road and direction arrow

Traditional analogue phone lines are coming to an end: What's next?

When Alexander Graham Bell invented the very first telephone in 1876 he changed the world. For the very first time, it was possible to hear somebody’s voice even if they were many miles away. The telephone exploded in popularity. Three years after its invention, there were almost 49,000 telephones in the United States. By the turn of the 20th Century that number had increased to 600,000. At some point in the middle of this decade, the number of active telephone subscriptions even grew larger than the number of people on earth! If you are looking to upgrade your telephony, VoIP could be the answer. Learn more about what common business problems it solves here >>