entrustIT Insights (24)

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News and Insights from the entrust IT Group

Will your backup be there when you need it?

We have talked a lot in this blog about Windows Virtual Desktop and how it is proving revolutionary for companies looking to bridge the gap between legacy applications they cannot live without and the modern IT environments that most of us are embracing now, such as Office 365.

Introducing Go Integrator: The integration tool linking your telephony and CRM platforms.

It’s a tedious process. You make an important call, one that requires notes to be logged afterwards. The call completes and then you must spend precious minutes logging that call in your CRM software and taking down notes from it. It’s so tedious, in fact, that many forego it entirely – leaving gaps in your data.

Microsoft Planner: The modern task management platform for teams.

Office 365 has come on along way since its introduction in 2011, Microsoft has been rapidly adding more exciting features, updates and applications to enhance user experience. One result of these additions is Microsoft Planner – Similar to Asana, Slack or Trello, it is a task management tool that integrates seamlessly with Microsoft Teams and the rest of Office 365. It works by providing a hub for teams to create plans, organise and assign tasks to other users and check updates on progress via various dashboards.

Get more from your internet investment today...

Many businesses today offer Internet to their employees, clients and visitors. With the fast-growing use of the Internet, poor connectivity can prove to not only be irritating but damaging to a business. Perception is everything, and one of the most common ways a consumer will judge your business is on your internet connection. Ultimately, in the online business world, you need high-quality internet connections in order to function and grow.

How you can stop cyber criminals impersonating you.

Email is the primary tool used in business, from internal communication to customers, making it an effective place for cyber criminals to target their victims. According to Avanan’s phishing statistics, 1 in every 99 emails is a phishing attack. This amounts to 4.8 emails per employee in a five-day work week!

5 facts that prove remote working is the future!

The remote working trend has proven to offer significant benefits to employers as well as employees over the past couple of years. As a growing trend, the World Economic Forum called it “one of the biggest drivers of transformation in the workplace”. Despite this, the decision to offer employees more flexibility through the ability to work remotely still raises many questions.

The secret to slashing your IT expenditure

Low budgets and limited expertise can keep organisations from making effective IT decisions. Investing in the right hardware will save you from headaches and lost time, as well as save you money in the long run. Without sufficient hardware, your business’ ongoing operations and bottom line could fail to run efficiently, or even at all.

A new age of business telephony: why should you make the switch?

For many people in business, the telephone remains the preferred choice of communication. It is true that when someone really has a problem they need to resolve, they pick up the phone. That makes your telephony systems a core part of your business. For something quite so important, it pays to ensure that it is as resilient as possible – constant phone issues can leave your customers with a bitter taste in their mouths and hurt your reputation.

BYOD: What does your business need to be ready?

The massive trend towards Bring Your Own Device (BYOD) and flexible working in the modern workplace brings a new set of challenges for IT departments. It used to be that they had complete control over what devices are on the network… now they have a much broader range of devices to deal with. As the onus is still on them to ensure data remains secure, businesses must look to new technologies and how they can be implemented in their operations.

Could this mean the end of your IT headaches?

If you are one of the many businesses across the UK that is reliant on legacy applications for the day-to-day completion of tasks, you may be contemplating using a modern IT solution, such as Windows Virtual Desktop. If that is the case, have you considered how you will be able to deal with the common niggles of a complex IT environment?