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News and Insights from the entrust IT Group

Have the freedom to work anywhere with VoIP telephony

You do not have to venture too far back in history to find a time where telephony was very cumbersome. If you needed to make a phone call you used your desk phone which, as the name suggests, is attached to your desk. It didn’t move with you, which meant you were attached to your desk too.

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A round up of our top blogs from 2019

It’s that time of year again… 2019 is nearly over and the new year will soon be upon us, bringing its own set of opportunities and challenges. Throughout the year we have covered many topics in the entrustIT blog from cyber security to employee engagement tips to the latest tech trends and much more.

5 things your employees want from performance reviews

Did you know 95% of employees are dissatisfied with their company’s appraisal process? What’s more – 90% don’t believe the process provides accurate information.

Hosted Workspace: A cost effective alternative.

If you are one of the many businesses across the UK that are reliant on legacy applications in order to handle your day-to-day business processes, you may be frustrated that they are not compatible with Office 365.

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Office 365 support from a service team that CARES.

Office 365 unleashed a wealth of new productivity tools; ones that all businesses love to get their hands on. With use of the platform growing at such a pace, Microsoft introduced a ‘Virtual Assistant’ to handle the many general questions consumers typically ask.

Planning for a telephony upgrade: All you need to know.

If you are planning to make an upgrade for your phone system to a Hosted VoIP platform, there are a few things you should consider. Addition of a VoIP telephone system, particularly if you are moving from a legacy system can have some consequences for your internet lines. It is therefore important that you take the time to consider the implications of a move, and make use of the expertise of your VoIP provider.

Remote Monitoring: The Managed Service you NEED.

If your business is like the majority, your IT infrastructure will play a significant role in your daily operations. However, managing it is a full time 24/7 job, and as most businesses don’t operate in this way, they can struggle to keep on-top of monitoring it for issues and threats.

7 common misconceptions surrounding Managed Services

In modern business, there is an increasing reliance on technology. With this comes several daunting complexities that many businesses don’t have the time or expertise to deal with in-house. We are now seeing more and more people turn to Managed Services to alleviate the stress on their internal IT-team, as well as to help align their adoption of IT with their core goals in a more efficient way.

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What telephone system will give your business the edge?

If you are currently in the market for an upgrade to the phone system in your company, perhaps you are feeling overwhelmed. There are so many options to choose from and every option claims to be exactly what you need!

5 workplace trends that will shape the future

The workplace is constantly evolving to meet the needs of both employees and employers. We are all familiar with the ‘traditional’ way of working, whereby staff work 9-5 in an office under a manager’s direction and each year, receive a performance review.